Real officers never ask you to transfer money to a ‘safe account’. Here is how the Macau scam works — and how to shut it down in seconds.
The call usually starts with a recorded message about an unpaid fine, a parcel with drugs or a bank account used for money laundering. Then the call is ‘transferred’ to a fake police officer or Bank Negara officer who sounds official and urgent.
What to do
- Hang up — even if they say you are under investigationPressure and fear are the scam. A real police officer will not keep you on the line or threaten to arrest you within the hour.
- Never move money to a ‘safe’ or ‘investigation’ accountNo police force, court or Bank Negara Malaysia asks you to transfer money, share your TAC or install an app.
- Call back using a number you find yourselfLook up the official number of the police station or your bank and call it directly. Do not use the number the caller gave.
- Talk to a family member before you do anythingScammers tell victims to keep it secret. A second person spots the trick immediately.
- If you already paid, call 997 nowThe National Scam Response Centre (997) works with banks to try to stop the money moving. Minutes count.
When to call a professional: If you lost money, we help document the scam for the police and your bank and trace the accounts involved. Fraud, Scam & Signature →
Not sure what to do next? Try the free Case Assessment — 3 minutes · private · no sign-up. See what you already have, what is missing, and the lawful next steps. Start the free assessment →
Emergency? Call 999. Scam in progress? Call the National Scam Response Centre at 997. This tip is general information, not legal advice.