Scammers move stolen money through mule accounts within minutes. The faster you report, the better the chance to freeze it.
Malaysia's National Scam Response Centre (NSRC) brings the police, Bank Negara Malaysia, banks and telcos together so stolen funds can be traced and frozen quickly.
What to do
- Call 997 immediatelyHave your bank account number, the scammer's account number and the transfer time ready.
- Call your bank's fraud hotline tooAsk them to block your cards and online banking if your details were shared.
- Make a police reportYou will need the report number for your bank and any later claim.
- Save everythingScreenshots of chats, transfer slips, phone numbers, website links and usernames.
- Beware of ‘recovery’ offersPeople who promise to get your money back for a fee are often the same scammers again.
When to call a professional: We help victims organise evidence and trace the people and accounts behind the scam. Fraud, Scam & Signature →
Not sure what to do next? Try the free Case Assessment — 3 minutes · private · no sign-up. See what you already have, what is missing, and the lawful next steps. Start the free assessment →
Emergency? Call 999. Scam in progress? Call the National Scam Response Centre at 997. This tip is general information, not legal advice.