Patterns repeat. These signs justify a closer look — not an accusation.
Most claims are genuine, but organised fraud raises costs for everyone. Early, fair investigation protects honest claimants too.
What to do
- A new policy with a claim soon afterEspecially with high cover.
- The same workshop, clinic or witnesses againAcross unrelated claims.
- Damage that does not match the storySpeed, angle or location inconsistencies.
- Claimant pushes for a fast cash settlementAnd avoids inspections.
- Injury claims with active social mediaSports, travel or heavy work during ‘recovery’.
- Investigate before decidingFacts first — many odd claims turn out to be genuine.
When to call a professional: We investigate suspicious claims independently for insurers and adjusters. Insurance Fraud →
Not sure what to do next? Try the free Case Assessment — 3 minutes · private · no sign-up. See what you already have, what is missing, and the lawful next steps. Start the free assessment →
Emergency? Call 999. Scam in progress? Call the National Scam Response Centre at 997. This tip is general information, not legal advice.