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Tip #18 · Evidence

Screenshots Are Not Always Enough: How to Preserve Digital Evidence Properly

Messages get deleted, accounts disappear. Save evidence the right way, today.

Whether it is harassment, a scam or a dispute, the digital record can decide the outcome. Good preservation makes it harder to dispute later.

What to do

  1. Screenshot with the date, time and sender visibleScroll so the profile name or number appears in the image.
  2. Export the full chatWhatsApp → chat → More → Export chat, with media.
  3. Save links, usernames and profile IDsNot just names — names can be changed.
  4. Keep the original phone and do not reset itThe device holds data that screenshots do not.
  5. Back up to a safe placeAnd write down when and how you saved each item.

When to call a professional: We preserve and examine digital evidence with a documented chain of custody. Digital Forensics →

Not sure what to do next? Try the free Case Assessment — 3 minutes · private · no sign-up. See what you already have, what is missing, and the lawful next steps. Start the free assessment →

Emergency? Call 999. Scam in progress? Call the National Scam Response Centre at 997. This tip is general information, not legal advice.

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