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Tip #14 · Family safety

Someone Is Missing: What to Do in the First 24 Hours (You Do Not Have to Wait)

The ‘wait 24 hours’ rule is a myth. Act now — here is a calm checklist.

When a family member does not come home or stops answering, the first hours are the most useful. Stay calm and work through these steps.

What to do

  1. Make a police report nowBring a recent photo, IC details, what they were wearing and where they were last seen.
  2. Call their friends, workplace and schoolWrite down who you spoke to and what they said.
  3. Check phones, social media and bank activity you can seeRecent messages, logins and transactions may show where they went.
  4. Check hospitals and nearby placesIncluding places they often visit.
  5. Share carefullyAsk the police before posting publicly, and never share your home address in appeals.
  6. Keep one phone free for callsAnd keep a written timeline of everything.

When to call a professional: We work alongside the police to trace missing persons quickly and discreetly. Missing Person & Tracing →

Not sure what to do next? Try the free Case Assessment — 3 minutes · private · no sign-up. See what you already have, what is missing, and the lawful next steps. Start the free assessment →

Emergency? Call 999. Scam in progress? Call the National Scam Response Centre at 997. This tip is general information, not legal advice.

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